Commitment to Privacy

Here at Trident Plumbing we care about your privacy and understand any concerns you might have about the privacy and security of your personal information.  We do not rent, sell, or exchange any information collected from our valued customers.  We keep all information collected from our customers via our website, by email, by phone, or in person private and confidential.  We have implemented security policies and technical measures to protect your personal data from improper use and unauthorized access.

To better protect your privacy we provide this notice describing our privacy policy and how we collect, use, and/or disseminate the information you provide. We reserve the right to change this Policy at any time and urge you to review our Privacy Policy regularly to familiarize yourself with any changes.

Information We Collect

This notice applies to all information submitted using our website. On some pages, you can make requests for a representative to contact you.  The type of personal information collected at these pages are:

Name

Address

E-mail Address

Phone Numbers

When you submit information to our website, some anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet, the date and time you access the site. This information is not personally identifiable.

How We Use Information

We use this information to fulfill your requests for products or services from Trident Plumbing.  We may also use the information to contact you about our products, services and events, to notify you about special offers or promotions, or to respond to your request for information from Trident Plumbing.  We do not share this information with outside parties except to the extent necessary to complete that request. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Disclosure of Information

We do not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. We may disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. If we nevertheless discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 18, we will delete such information from our systems. Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or deleted from our files by contacting us.

Cookies

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of our website or other websites you visit.

External Links

This website may contain links to other websites, including those of advertisers. Please be aware that we are not responsible for the privacy practices of the content of other websites. Websites that are accessible by hyperlinks from our website may use cookies. We encourages you to read the privacy statements provided by other websites before you provide personally identifiable information to them.

How You Can Access or Correct Your Information

You can access all of your personally identifiable information that we collect by sending us a request by e-mailing us with details of your request. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

To contact us regarding questions about our Privacy Policy please email rebeccameadows@tridentplumbingva.com